Guides
Work it out before you book
Written from calls taken in Denver: what the symptom means, what it usually turns out to be, and what is worth checking yourself first. If one of these saves you a visit, that is a good outcome.
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Level First, Parts Second: How Denver's Swelling Claystone Turns Into an 'Uneven Baking' Viking Oven Call
Written by Clifford Nakamura
Uneven baking in a Denver kitchen is often a level problem rather than a thermostat: swelling claystone racks floors and cabinet runs and tilts the oven cavity. The first two minutes of the call should be a spirit level and a look at the reveal gaps.
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Viking Oven Bakes Pale and Slow: Altitude or Fault?
Written by Clifford Nakamura
At 5,280 feet an oven that seems weak may be behaving exactly as physics says it should. Here is how to tell a real calibration fault from Denver's thin air, what to log, which parts actually fail, and when to call.
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Viking Burner Ticks But Will Not Light: A Denver Diagnosis
Written by Clifford Nakamura
The ticking is the spark, so the gas is rarely the problem. Here is what that sound tells you, the four faults it usually turns out to be, what you can safely check yourself, and where Denver's altitude comes into it.
Read it, try it, then call if it needs a meter on it
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